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Rheaply Sales Tax Service Terms

Last updated: November 17, 2023

These Rheaply Sales Tax Service Terms (“Sales Tax Terms”) form a part of, and are incorporated into, the Rheaply Terms of Service, and apply to you, if you use Rheaply’s Sales Tax Services. The Payments and Sales Tax Service means software services and related technologies that enable sales transaction estimated calculations and tracking and state sales tax preparation and submission services based on information provided by you. Sales Tax Services are hereby included in the definition of Services as defined in the Agreement.  

These Rheaply Sales Tax Service Terms (“Sales Tax Terms”) form a part of, and are incorporated into, the Rheaply Terms of Service, and apply to you, if you use Rheaply’s Sales Tax Services. The Payments and Sales Tax Service means software services and related technologies that enable sales transaction estimated calculations and tracking and state sales tax preparation and submission services based on information provided by you. Sales Tax Services are hereby included in the definition of Services as defined in the Agreement.

1. Use of the Services Generally. When using the Sales Tax Service, you are responsible for configuring your settings as well as providing any requested information for each jurisdiction you configure the settings to calculate sales taxes and other supported transaction-based charges. You may use the Service solely to track online transactions associated with sales, prepare and submit necessary documents for the purposes of remitting state sales taxes. Failure to provide valid documentation upon request, or to cancel Sales Tax Services settings when documentation is not available, may result in the suspension or termination of your Account.

1.1 Estimated Sales Tax Calculations. Sales and use taxes will be calculated based on your account settings and any related information we request. The Services will not and do not include any other taxes.

1.2 Product Tax Codes and Associated Information. We will make available a list of product tax codes and associated product taxability rules. For each of your products, you are responsible for providing to us, in the format and manner we require, a reference to one of the product tax codes and any related information requested. If you do not provide a reference to one of our product tax codes for a product, no tax amounts will be calculated for your transactions for that product.

1.3 Electronic Filing. If you file your sales tax application electronically, your information will be converted to and stored in a standardized format, and then transmitted to the appropriate state agency. You are responsible for verifying the status of your sales tax return application to confirm that it has been received and accepted by the appropriate state agency and, if necessary, for filing it manually. You agree to review your sales tax return for indications of obvious errors before electronically filing or mailing it. Rheaply may, but is not obligated to, store and maintain information that you provide to Rheaply. Rheaply is not required or obligated to provide you with copies of this information. If you require a copy of your sales tax return, you must contact the appropriate state agency.

If any government agency requires Rheaply to provide any personal information, including the Internet Protocol (“IP”) address of the computer from which the application originated and whether the email address of the person electronically filing the return has been collected, you consent to allow Rheaply and its service providers, transmitters or electronic return originators to the disclosure of any information relating to you, your sales tax forms and your use of the Services and to receive associated information from the state agency.

The completion of your sales tax return may vary due to technical problems with Rheaply’s and/or its Sales Tax Partner’s systems, or where you have not provided all the necessary information requested by Rheaply or required to submit your sales tax return. For any of these or other reasons, Rheaply may not be able to submit your sales tax return in a timely manner, or at all.

1.4 Calculation of Refunds. You are responsible for notifying Rheaply, in accordance with its policies and requirements, of any returns agreed to by you and any party that you sold products. Once we receive notice and any documentation requested related to your returns/refunds, we will calculate and process refunds of all taxes and other transaction-based charges calculated through the Sales Tax Services. In the event of a return, we may charge you a return fee of the greater of $25.00 or 3.0% of the transaction price on the first occurrence and on each subsequent occurrence (we may increase these fees upon 30 days’ notice to you). The return fee is in addition to any other fee that may be assessed by your bank.

1.5 Third Party Services. Rheaply may provide the Services in partnership with one or more partner service providers (each a “Sales Tax Partner” or “Third Party Service”) that enable us to make the Services available to you. Current Sales Tax Partners include Stripe Tax. (“Stripe Tax”). These Third Party Services may include sales tax return preparation, refund processing, professional tax review and audit defense, among others. If you decide to use Third Party Services, you are responsible for reviewing and understanding the terms and conditions governing any Third Party Services. To take advantage of features and capabilities related to linked Third-Party Services, we may ask you to authenticate, register for or log into Third-Party Services through the Service or on the websites of their respective providers. For more information about the implications of activating these Third-Party Services and Rheaply’s use, storage and disclosure of information related to you and your use of Third-Party Services within Rheaply, please see our privacy statement at https://rheaply.com/terms/privacy-statement/. However, please remember that the manner in which Third-Party Services use, store and disclose your information is governed solely by the policies of such third parties. You agree that the third-party provider, and not Rheaply, is solely responsible for the performance of the Third Party Services.

2. Rights You Grant to Us. By submitting information, data, passwords, usernames, PINs, other log-in/account information, materials and content to Rheaply and its Sales Tax Partners through the Services, you expressly authorize Rheaply and its Sales Tax Partners to access and use your account information maintained by identified third parties, on your behalf as your agent. Rheaply and its Sales Tax Partners may use and store the content in accordance with this Agreement and our privacy policy. You represent that you are entitled to submit it to Rheaply and its Sales Tax Partners for use for this purpose, without any obligation by Rheaply and its Sales Tax Partners to pay any fees or be subject to any restrictions or limitations. You hereby authorize and permit Rheaply and its Sales Tax Partners to use and store information submitted by you to accomplish the foregoing and to configure the Services so that it is compatible with the third party sites for which you submit your information. For purposes of this Agreement and solely access and use the account information as part of the Services, you grant Rheaply and its Sales Tax Partners a limited power of attorney, and appoint Rheaply and its Sales Tax Partners as your attorney-in-fact and agent, to access third party sites, retrieve and use your information with the full power and authority to do and perform each thing necessary in connection with such activities, as you could do in person. YOU ACKNOWLEDGE AND AGREE THAT WHEN RHEAPLY IS ACCESSING AND RETRIEVING ACCOUNT INFORMATION FROM THIRD PARTY SITES, RHEAPLY IS ACTING AS YOUR AGENT, AND NOT AS THE AGENT OF OR ON BEHALF OF THE THIRD PARTY THAT OPERATES THE THIRD PARTY SITE. You understand and agree that the Services are not sponsored or endorsed by any third parties accessible through the Services. Rheaply and its Sales Tax Partners are not responsible for any payment processing errors or fees or other Services-related issues, including those issues that may arise from inaccurate account information.

3. Insufficient funds. You are responsible for maintaining sufficient funds to pay your sales tax obligation. Should there be insufficient funds to cover the sales tax amount due, Rheaply will cancel your enrollment in automatic filing services and will not be responsible for the filing of your sales THIRD-PARTY tax return or remittance of amount owed. Furthermore, Rheaply may charge you a service charge of $40 to cover bank fees incurred as a result.

4. Sales Tax Services Fees. Fees charged for the use of the Sales Tax Services are non-refundable and will be due and payable in the event of any refund on related transactions.

Rheaply reserves the right to refuse to make the Services available to you or to provide the Services to you for any reason in its discretion.

5. Stripe Tax Terms. This section governs services provided by Stripe Tax in conjunction with the Services. By accessing and using the Sales Tax Services, you agree to the Stripe Tax Terms of Service. The terms of this section are supplement to the Agreement. As such, Stripe Tax and Rheaply’s rights and your obligations under this section are in addition to, and not in lieu of, any rights we have or obligations you owe under the Agreement. Additionally, Stripe may amend, supplement, modify or otherwise its terms and conditions at its sole discretion.

6. Limitation of Liability. In addition to the terms contained in the Agreement, the following terms apply.

6.1 Your Responsibilities. You are solely responsible for your use of the Sales Tax Services, including but not limited to: (a) Understanding your obligation to calculate tax, (b) selecting jurisdictions or optional custom rate assignments based on your obligation to calculate tax, (c) If you assign a custom rate to calculate tax, you must in good faith set a rate that accurately reflects a jurisdiction’s actual sales or use tax rate, (d) Providing a valid tax registration number for each state or province where you have enabled calculation service, (e) Reviewing and determining the correct product tax code assignment for your products, (f) Maintaining documentation of all relevant information including documenting and paying all taxes remitted to the appropriate taxing authorities for your transactions, and (g) Responding to customer requests for post-order tax-only refund requests, including reviewing supplied information and complying with all applicable laws and regulations related to tax-exempt transactions and Sales Tax Services.

6.2 Rheaply disclaims all responsibility for your use of the Sales Tax Services. Except to the extent Rheaply makes specific services available to you: (i) Rheaply does not calculate or collect any product-based excise taxes or any fees or surcharges; (ii) Rheaply does not provide support for sales or use tax exemptions based upon the identity of any individual, corporation or other entity, or the intended use of a product by any individual, corporation or other entity; and (iii) You are solely responsible for any non-U.S. taxes and duties (including their collection and payment).

6.3 YOU UNDERSTAND THAT RHEAPLY DOES NOT AUDIT OR OTHERWISE VERIFY ANY INFORMATION YOU PROVIDE, AND IS NOT RESPONSIBLE FOR ANY REJECTION OF YOUR SALES TAX RETURN OR ANY RESULTING TAXES, PENALTIES OR INTEREST USING THE SERVICES. FURTHER, RHEAPLY SHALL NOT BE RESPONSIBLE FOR ANY TAXES, PENALTIES AND INTEREST THAT ARE ASSESSED AS THE RESULT OF INCORRECT, INCOMPLETE OR MISLEADING INFORMATION THAT YOU PROVIDE IN CONNECTION WITH THE PREPARATION OF YOUR SALES TAX RETURN.

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